Privacy Policy

1. Introduction

Lagos Logistics Inc. ("Company," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard your personal information when you visit our website at lagoslogistics.com (the "Site") or use our freight transportation services. By accessing the Site or using our services, you consent to the practices described in this policy.

2. Information We Collect

a. Information You Provide

We collect information you voluntarily submit to us, including:

• Contact Information: Name, email address, phone number, company name, and mailing address provided through forms, email, or phone communications.
• Shipment Information: Origin and destination locations, cargo type, weight, dimensions, service preferences, and special handling requirements submitted through our quote request forms.
• Driver Application Data: CDL class and endorsements, years of driving experience, employment history, location, and other qualifications submitted through our driver application forms.
• Business Information: Company name, DOT and MC numbers, billing details, and other commercial information provided in the course of establishing a business relationship.

b. Information Collected Automatically

When you visit our Site, we may automatically collect certain information, including:

• IP address, browser type and version, and operating system
• Pages visited, time and date of visit, time spent on pages, and referring URL
• Device identifiers and general geographic location
• Information collected through cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries and provide customer support
• To process shipping quote requests, rate confirmations, and coordinate freight services
• To evaluate driver applications and manage recruitment
• To process billing, invoicing, and payments
• To improve our Site, services, and customer experience
• To comply with legal obligations, including FMCSA and DOT regulatory requirements
• To communicate with you about our services, updates, and promotions
• To protect against fraud, unauthorized transactions, and other liabilities

4. Disclosure of Information

We do not sell, rent, or trade your personal information to third parties for their marketing purposes. We may share your information in the following circumstances:

• Service Providers: With third-party vendors who perform services on our behalf, such as website hosting, email delivery, payment processing, and customer support, under contractual obligations to protect your data.
• Business Partners: With shippers, brokers, and carriers as necessary to coordinate and complete freight transportation services.
• Legal Compliance: When required by law, subpoena, court order, or government regulation, or to protect the rights, property, or safety of Lagos Logistics Inc., our customers, employees, or the public.
• Business Transfers: In connection with a merger, acquisition, reorganization, or sale of all or a portion of our assets, in which case your information may be transferred to the acquiring entity.

5. Cookies & Tracking Technologies

Our Site may use cookies, web beacons, and similar tracking technologies to:

• Remember your preferences and settings
• Analyze Site traffic and usage patterns
• Improve Site functionality and user experience

You can control cookies through your browser settings. Most browsers allow you to refuse cookies, delete existing cookies, or alert you when a cookie is being set. Please note that disabling cookies may affect the functionality of certain features on our Site.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. Shipment records and business transaction data may be retained for a minimum period as required by FMCSA regulations and applicable tax and accounting laws. When personal information is no longer needed, we will securely delete or anonymize it.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encrypted data transmission (SSL/TLS), restricted access controls, and secure data storage. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Children's Privacy

Our Site and services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16, we will take steps to promptly delete such information. If you believe we may have collected information from a child under 16, please contact us immediately at lumart@lagoslogistics.com.

9. Third-Party Links

Our Site may contain links to third-party websites or services that are not operated by us. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policy of every site you visit.

10. Your Rights & Choices

Depending on your state of residence, you may have the right to:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request that we correct inaccurate or incomplete personal information.
• Deletion: Request that we delete your personal information, subject to certain legal exceptions.
• Opt-Out: Opt out of the sale or sharing of your personal information (see Section 11 below).
• Non-Discrimination: Exercise your privacy rights without receiving discriminatory treatment from us.

To exercise any of these rights, please contact us at lumart@lagoslogistics.com or call (866) 763-4212. We will respond to verifiable requests within 45 days, as required by applicable law. We may request additional information to verify your identity before processing your request.

11. Privacy Notice for California Residents

If you are a California resident, you have additional rights under the California Consumer Privacy Act of 2018 (CCPA) and the California Privacy Rights Act of 2020 (CPRA), including:

• Right to Know: You have the right to request information about the categories and specific pieces of personal information we have collected, the purposes for collection, and any third parties with whom we have shared your information.
• Right to Delete: You have the right to request deletion of personal information we have collected from you, subject to certain exceptions.
• Right to Correct: You have the right to request that we correct inaccurate personal information.
• Right to Opt-Out: You have the right to opt out of the sale or sharing of your personal information for cross-context behavioral advertising.
• Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA/CPRA rights. We will not deny you services, charge different prices, or provide a different level of quality based on your exercise of privacy rights.

Do Not Sell or Share My Personal Information: Lagos Logistics Inc. does not sell your personal information, as defined under the CCPA/CPRA. We do not share your personal information for cross-context behavioral advertising purposes.

12. SMS/Text Messaging

If you opt in to receive SMS or text messages from Lagos Logistics Inc., you consent to receive service-related and promotional messages at the phone number provided. Message and data rates may apply. You may opt out at any time by replying STOP to any message or contacting us directly. Message frequency may vary. We do not share your phone number with third parties for their marketing purposes.

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically. Your continued use of our Site or services after any changes constitutes your acceptance of the updated policy.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at: